Privacy Policy
MCS Cloud Service Co., Ltd. is committed to protecting the privacy of our users. This policy explains how we collect, use, and safeguard your personal information.
Last updated: April 2026
1. Information We Collect
We collect personal information when you use our services, register, or contact us. Information collected may include:
- ▸Full name and contact details (email, phone number)
- ▸Company name, job title, and business information
- ▸Website usage data (IP address, browser, pages visited)
- ▸Information submitted via contact forms or quote requests
2. How We Use Your Information
We use your personal information for the following purposes:
- ▸To provide Private Cloud, Data Center, and IT Solutions as requested
- ▸To communicate and provide technical support
- ▸To send newsletters, promotions, and service updates (only with your consent)
- ▸To improve service quality and website user experience
- ▸To comply with applicable laws and regulations
3. Third-Party Disclosure
We will not sell, trade, or disclose your personal information to third parties, except in the following circumstances:
- ▸With your explicit consent
- ▸When necessary for service contract fulfillment
- ▸To comply with court orders or applicable laws
- ▸Trusted service providers (e.g., hosting, email marketing) under data protection agreements
4. Data Security
We employ both technical and organizational security measures to protect your personal information:
- ▸SSL/TLS encryption for all data transmission
- ▸Firewall and Intrusion Detection/Prevention systems
- ▸Strict data access controls
- ▸Regular security audits under ISO 27001 standards
5. Data Retention
We retain your personal information only for as long as necessary for the purposes outlined in this policy or as required by law. After this period, data is securely deleted or anonymized.
6. Your Rights
Under the Personal Data Protection Act (PDPA), you have the following rights:
- ▸Right to access your personal data
- ▸Right to correct and update your data
- ▸Right to delete or destroy your data
- ▸Right to restrict data processing
- ▸Right to withdraw consent
- ▸Right to data portability
7. Children's Information
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is discovered, we will promptly delete it.
8. Contact Us
For questions about our privacy policy or to exercise your data rights, please contact our Data Protection Officer (DPO) at [email protected] or call 02-502-8500.
If you have questions regarding our privacy policy, contact us at
[email protected]